Two ways to call.
Pick the speed that fits your trip. Same airline, same agent, same booking power — different urgency.
Now
We dial immediately — no waiting for an off-peak window
- Best for same-day or imminent flights
- Higher cost reflects potentially longer hold times — we’re calling whenever you submit, not when queues are quietest
- You see live status as the call happens
- 50% refund if the booking can’t complete for reasons outside your control
Within 48 hours
We pick a quieter window within 48h
- Best for flexible-date rebookings, weeks out
- Shorter hold times — we time the call for low-traffic windows
- Cheaper because we avoid peak agent demand
- Full refund if we miss the 48h SLA
What’s included either way
A real AI voice agent calls the airline on your behalf, navigates the IVR, holds for you, and works through their options against your constraints. You see a live transcript while it’s happening.
Service fee timing
The service fee charges only after the call begins. If we can’t reach an agent, no fee. Airline payment works differently — see below.
Weekends + holidays
Airline call centers are less staffed on weekends and the call may take longer to complete. If your scheduled 48h window crosses a weekend, we keep trying and extend to Monday evening rather than miss the SLA.
Refund policy
If the booking can’t complete for reasons outside your control, we refund 50% of the service fee. Scheduled tier additionally gets a full refund if we miss the 48h SLA. Airline fees only charge if a booking actually completes.
Your card never touches the airline.
When the airline asks for a card on the call, we hand them a fresh single-use virtual card we issue for your booking — never your real one. Your card on file only gets a temporary hold, reversible until you confirm the change is right.
You pick a card on file
Stripe stores it — we only see the brand and last four. The full number never lives on our servers.
We pre-authorize, not charge
When you accept an option, we place a hold on your card for that exact amount. It’s a temporary block, not a payment, and it’s released if anything goes wrong.
A single-use virtual card pays the airline
We issue a brand-new card number capped at your authorized amount, limited to a single transaction. The airline charges that card — yours stays untouched.
You confirm, then we settle
You get a chance to review the booking. If everything’s right, we capture the hold and close the virtual card. If it’s wrong, the hold simply expires.
Card data is handled end-to-end by Stripe. We never see, store, or log the full number. The virtual card closes the moment the booking transaction settles.
Retry, refund — or neither, depending on why.
Failures fall into three buckets based on whether trying again is likely to help and who caused the problem.
Your choice — up to 2 free retries
- We couldn’t reach an airline agent (IVR exhaust or queue hangup)
- Call dropped before the booking completed
- Airline system had a transient error
Retrying won’t change the outcome
- Airline rejected the change (fare rules, not transient)
- No option fit the constraints you set — we tried, the airline had nothing
- Our guardrails caught the agent trying to book the wrong flight, wrong date, or a price over your authorized cap
The problem wasn’t on our side
- Your booking details didn’t match (wrong PNR, name, or DOB)
- You cancelled the call mid-progress
- We found viable options and you declined all of them
Scheduled tier additionally gets a full refund if we miss the 48h SLA. Airline fees only charge if a booking actually completes.
Prices shown in USD. Actual price at checkout reflects your account currency. Service fee is separate from anything the airline charges for the change.